HMOZ CRM Report:

The HMOZ Customer Relationship Growth Forecast in Managed Care Report is the only source that outlines direct strategies to cut SG&A costs while increasing your membership, evaluates and outlines a plan for future growth, and compares CRM strategies of the top 10 fastest growing MCOs.

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       2005-2006   HMOZ Customer Relationship Growth Forecast

Key Benefits:

• Learn from the most successful MCO CEOs how to lead organizational change in building relationships
• Find out how most MCO Sales and Marketing Reps spend their time, and what must change in their routine
• Improve sales resource allocations and alignment
• Track your competitor's growth across lines of business, and launch successful marketing campaigns to win
• Examine MCO competitors' strengths and weaknesses
• Support strategic decisions on market entry and new CRM developments
• Handle market evolution and growth, including the impact of mergers on your IT infrastructure
• Discover the fastest growing MCOs’ CRM strategies that can be applied to your MCO
• Spot industry shifts to help build your strategic plan
• Benchmark HR resources for Sales and Marketing to anticipate successful growth
• Analyze the impact of MCO market share, activity, and performance