PAINS

   Outside reps synchronization
   Old outdated software system
   Data double entry
   Back office integration
   Long rep training period
   Difficult to use, complex software
   Increasing development time
   Other IT pains

PAIN DESCRIPTION:

Your HMO/PPO can experience other IT problems. The most common source of your pains is poor project planning and lack of consistent methodology. We know exactly what needs to be done to make IT projects a pleasant experience for you.

Whether you have these or any other problems, we encourage you to take advantage of your technical support specialists, who can answer your questions and guide you through the Solution Audit phase.

PAIN ANALYSIS:

Healthcare IT has wasted hundreds of millions of dollars in failed IT projects over the years.

Projects fail for many reasons. Among them are poorly defined requirements, lack of user involvement, scope creep, unrealistic time scales, poor training, etc. But all of these reasons (and more) are symptomatic of the chief cause, which is poor project management methodology, or as some say, "no-methodology methodology". Executing a project without a plan based upon a solid methodology is a recipe for failure.

In order to ensure that information technology projects are conducted in a disciplined, well-managed, and consistent manner, our project managers employ a detailed project management methodology. Simply stated, the goals of this methodology are to deliver quality IT projects which are completed on time, within budget and work as required.

The methodology consists of five overall parts:

• project conception
• project planning
• project launch
• project implementation
• project completion

Large and complex IT projects require a more meticulous application of the project management process than do smaller clearly-defined projects. In keeping with our philosophy of “right-sizing,” our methodology is flexible to meet your unique requirements and is applicable to a wide range of information technology projects. We believe that one size certainly does not fit all and that a cookie-cutter approach will not yield a successful project conclusion. Our experience has shown that each project is unique in terms of objectives, budget, operating and political environment, resources, and numerous other variables — all of which demand that each project is examined separately.

In keeping with this belief, our project managers assess each project individually in order to establish how to adapt our methodology and define the set of project management processes that will be used. The result of the Solution Audit phase is a Project Plan that fits, not only the project at hand, but also your environment and budget.

Most IT projects by nature involve integration of multiple vendor and in-house developed systems. Managing the complexity of such projects is one field in which we excel. Our project managers are skilled in managing joint projects for managed care organizations, HMOs/PPOs.

ADVICE:

The best way to start solving your problems is to go through the Solution Audit phase.

One Demo is better than a thousand words, and one Solution Audit is better than a thousand demos. We encourage you to follow our CRM proverb and take advantage of this opportunity.

Click on one of the three links below to continue your HMOZ research.